Frequently Asked Questions
Finding the perfect sex toy is a journey of self-discovery, like tasting ice cream flavors until you find your absolute favorite! Think about the sensations that truly excite you – do you prefer gentle vibrations or something a little more intense? What size and shape feel most comfortable?
Our Beginner’s Guide is a great starting point to explore the possibilities, and if you need a little more guidance, our customer support team is here to help! We even offer private consultations with our pleasure expert at Xes to ensure you find the perfect match for your unique desires.
Treat your toys with care! A gentle wash with mild soap and water after each use is all you need to keep them clean – no harsh scrubbing required. For extra protection, consider using a sex toy cleaner before drying and storing them.
Avoid using high heat or harsh chemicals, as they can damage your toys. For more detailed care instructions, consult our user manual for specific recommendations.
Yes, billing is discreet and no mentions of sex toys nor our brand name will appear in your transaction statement. Rest assured that your privacy is our utmost priority.
You can make offline payments via PayNow if charging to a card is what you’re worried about. Alternatively, to purchase your pleasure toys in person, you can schedule a private appointment at our showroom. Simply get in touch with our customer support.
Same Day Delivery
Authorised Dealer
Local Warranty
Customer Support
