Your privacy matters to us. At sextoyssg.com, we are committed to protecting your personal information and ensuring a safe, discreet shopping experience.

By using our website, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect
We collect the following types of information:
a. Personal Information
– Name
– Email address
– Shipping/billing address
– Phone number
– Payment details (processed securely via third-party gateways)
b. Non-Personal Information
– IP address
– Browser type
– Device type
– Pages visited and time spent on the website
This data helps us improve your browsing experience and site performance.

2. How We Use Your Information
Your information is used to:
– Process and fulfill orders
– Provide customer support
-Send order updates and notifications
– Improve our website and services
– Comply with legal obligations
– We will never sell, rent, or share your personal information with third parties for marketing purposes.

3. Discreet Packaging and Communication
All packages are shipped in plain, unmarked packaging with no indication of contents.
Our name on credit card statements will appear as something neutral (e.g., “STSG ONLINE”).
All communications (emails, texts) are discreet and generic unless otherwise requested.

4. Payment Security
Payments are processed through secure third-party payment providers. We do not store your credit/debit card details on our servers.

5. Cookies
We use cookies to enhance your experience and gather analytics. Cookies help:
– Remember your preferences
– Analyze website traffic
– Track site performance
-You can disable cookies in your browser settings, but some features may not function properly.

6. Third-Party Services
Some services (e.g., payment gateways, shipping providers) may collect and use your information according to their own privacy policies. We recommend reviewing their terms if concerned.

7. Data Retention
We retain your information only as long as necessary to:

– Fulfill your orders
– Meet legal and tax obligations
– Resolve disputes

8. Your Rights
Under Singapore’s Personal Data Protection Act (PDPA), you have the right to:
– Access your personal data
-Correct inaccurate information
– Withdraw consent (with reasonable notice)
– To request any of the above, please contact us at [Insert Contact Email].

9. Security Measures
We implement reasonable security measures including:
-SSL encryption
-Firewall protection
-Restricted data access
– While no system is 100% secure, we take every precaution to protect your information.

10. Updates to This Policy
We may update this policy occasionally. Changes will be posted on this page with a new “Effective Date.” Continued use of our site means you accept the changes.

11. Contact Us
If you have questions or concerns about your privacy, please reach out:
📧 Email: enquiry@sextoyssg.com
📞 Phone: +65 96455336